Lone Working Policy
TUTELAR Security Ltd is committed to ensuring that all its employees have a safe working
environment. We support and encourage each of our employees who attempt to improve and maintain workplace Safety and Health.
A risk assessment of a work site will be carried out and completed before a security officer is
assigned to work alone during the daytime at an empty site or overnight at any site. The emphasis in such an assessment is to take all measures to protect our personnel. All such site risk assessments shall be reviewed whenever site conditions are known to have changed, and, in any event, at least on an annual basis.
A security officer assigned to work alone shall be supplied with a mobile phone or a means of communication by the company and is mandated to use it to make a welfare check call to TUTELAR Security Ltd 24 hour Communication / Control Centre. If a call is not received within a set period of time and all other methods of contact have been exhausted, a Manager, Supervisor or company representative will be sent to the work site to investigate whether the security officer is experiencing difficulties, and, if so, to assist the officer.
If these persons are not available or have been sent to the site and have not called back to the control Centre, local law enforcement shall be notified and asked to investigate.
A complete list of instructions for the assignment shall be kept at the work site. Those instructions will include a description of any Safety or Health issues present and pinpoint high risk areas at the site. They will also spell out the Client’s and Company’s procedures to be followed, as well as giving the security officer emergency phone numbers for the Client’s personnel who hold keys for the site, and numbers for local emergency services and responders.
Security officers must be fully familiar with the assignment instructions and be able to comply in accordance with them during their on-duty hours. Such instructions shall be reviewed and, if needed, amended when the Client requires it, when site conditions change or, as a minimum, on an annual basis.